eBIP - Enhanced Behavioral Information Program

Notice of Privacy Practices

Privacy is a very important concern for all those who come to this office. It is also complicated because of federal and state laws and our ?professional professional codes of ethics. Because the rules are so complicated, some parts of this Notice are quite detailed and you probably will have to read them several times to understand them. If you have any questions our Privacy Officer will be happy to help you. Her name and phone number are at the end of this Notice.

Contents of this Notice

Introduction to our clients
What we mean by your medical information
Privacy and the laws about privacy
How your protected health information can be used and shared
1. Uses and disclosures with your consent
  1. The basic uses and disclosures – For treatment, payment, and health care operations (TPO)
  2. Other uses and disclosures in health care
2. Uses and disclosures requiring your Authorization
3. Uses and disclosures not requiring your Consent or Authorization
4. Uses and disclosures requiring you to have an opportunity to object
5. An Accounting of disclosures we have made
If you have questions or problems

A. Introduction to our clients

This notice will tell you about how we handle information about you. It tells how we use this information here in this office, how we share it with other professionals and organizations, and how you can see it. We want you to know all of this so that you can make the best decisions for yourself and your family. We are also required to tell you about this because of the privacy regulations of a federal law, the Health Insurance Portability and Accountability Act of 1996 (HIPAA). Because this law and the laws of this state are very complicated and we don’t want to make you read a lot that may not apply to you, we have simplified some parts. If you have any questions or want to know more about anything in this Notice, please ask our Privacy Officer, whose name is at the end of this Notice, for more explanation or more details.

B. What we mean by your medical information

Each time you visit with us or any doctor’s office, hospital, clinic, or any other “healthcare provider” information is collected about you and your son, daughter, or legal relative (referred herein as “the consumer”) and their physical and mental health. It may be information about your past, present or future health or conditions, or the treatment or other services you or they got from us or from others, or about payment for healthcare. The information we collect from you is called, in the law, PHI which stands for Protected Health Information. This information goes into their medical or healthcare record or file at our office. In this office the PHI is likely to include these kinds of information:

The consumer’s history. As a child, in school and at work, and marital and personal history.
Reasons they came for treatment. Their problems, complaints, symptoms, needs, goals.
Diagnoses. Diagnoses are the medical terms for your problems or symptoms.
A treatment plan. These are the treatments and other services which we think will best help the consumer.
Progress notes. Each time we visit we may write down some things about how you are doing, what we observe, and what you tell us.
Records we get from others who treated or evaluated the consumer.
Psychological test scores, school records, etc.
Information about medications they took or are taking.
Pertinent legal or custody matters.
Billing and insurance information.
Functional assessment/treatment progress and termination notes.

This list is just to give you an idea and there may be other kinds of information that go into a healthcare record here.

We use this information for many purposes. For example, we may use it:

To plan their care and treatment.
To decide how well our treatments are working.
When we talk with other healthcare professionals who are also treating them, such as their family doctor or the professional who referred you to us.
To show that you actually received the services from us which we billed to you or to your health insurance company.
For public health officials tiring to improve health care in this country.
To improve the way we do our job by measuring the results of our work.

When you understand what is in your record and what it is used for you can make better decisions about who, when and why others should have this information.

Although your health record is the physical property of the healthcare practitioner or facility that collected it, the information belongs to you. You can inspect, read, or review it. If you want a copy we can make one for you but there is a charge associated with the costs of copying (and mailing if you want it mailed to you). In some very unusual situations you cannot see all of what is in your records. If you find anything in your records that you think is incorrect or you believe that something important is missing you can ask us to amend (add information to) your record, although in some rare situations we don’t have to agree to do that. Our Privacy officer can explain more about this.

C. Privacy and the laws

The HIPAA law requires us to keep your PHI private and to give you this notice of our legal duties and our privacy practices, which is called the Notice of Privacy Practices or NPP. We will obey the rules of this notice as long as it is in effect but if we change it the rules of the new NPP will apply to all PHI we keep. If we change the NPP we will post the new Notice in our office where everyone can see. You or anyone else can also get a copy from our Privacy Office at any time, and it will be posted on our website at www.ebip.com.

D. How your protected health information can be used and shared

When information is read by me or others in this office that is called, in the law, “use”. If the information is shared with or sent to others outside this office, that is called, in the law, “disclosure”. Except in some special circumstances, when we use your PHI here or disclose it to others, we share only the minimum necessary PHI needed for the purpose. The law gives you rights to know about your PHI, how it is used and to have a say in how it is disclosed and so we will tell you more about what we do with your information.

We use and disclose PHI for several reasons. Mainly, we will use and disclose (share) it for routine purposes and we will explain more about these below. For other uses we must tell you about them and have a written Authorization form unless the law lets or requires us to make the use or disclosure without your authorization. However, the law also says that we are allowed to make some uses and disclosures without your consent or authorization.

Uses and disclosures of PHI in healthcare with your consent

After you have read this Notice you will be asked to sign a separate Consent form to allow us to use and share the consumers PHI. In almost all cases we intend to use the PHI here or share your PHI with other people or organizations to provide treatment, arrange for payment for our services, or some other business functions called health care operations. Together these routine purposes are called TPO, and the Consent form allows us to use and disclose your PHI for TPO. Re-read that last sentence until it is clear because it is very important.

1a. For treatment, payment, or health care operations.

We need information about the consumer and their condition to provide necessary care. You have to agree to let us collect the information and to use it and share it as necessary to care for you properly. Therefore, you must sign the Consent form before we begin to treat the consumer, because if you do not agree and consent, we cannot begin treatment.

Generally, we may use or disclose your PHI for three purposes: treatment, obtaining payment, and what are called healthcare operations. Let’s see what these are about.

For treatment

We use medical information to provide you with behavioral consultation services.

We may share or disclose the consumer’s PHI to others who provide treatment to them. We may share this information with their personal physician. If the consumer is being treated by a team we can share some of their PHI with them so that the services received will be coordinated. They will also enter their findings, the actions they took, and their plans into consumer’s record and so we all can decide what treatments work best and make up a Treatment Plan. We may refer you to other professionals or consultants for services we cannot offer, such as special testing or treatments. When we do this we need to tell them some things about the consumer and their conditions. We will get back their findings and opinions and those will go into their records here. If they receive treatment in the future from other professionals we can also share their PHI with them. These are some examples so that you can see how we use and disclose your PHI for treatment.

For payment

We may use your information to bill you, or others to be paid for the consultation we provide to you.

For health care operations

There are some other ways we may use or disclose the consumer’s PHI which are called health care operations. For example, we may use the PHI to see where we can make improvements in the care and services we provide. We may be required to supply some information to government health agencies so they can study disorders and treatment and make plans for services that are needed. If you request, your name and identity will be removed from what we send.

1b. Other uses in healthcare

Appointment Reminders.We may use and disclose medical information to reschedule or remind you of appointments for treatment or other care. If you want us to call or write to you only at your home or your work or prefer some other way to reach you, we usually can arrange that. Just tell us.

Treatment Alternatives.We may use and disclose the PHI to tell you about or recommend possible treatments or alternatives that may be of interest to you.

Other Benefits and Services.We may use and disclose the PHI to tell you about health-related benefits or services that may be of interest to you.

Research.We may use or share your information to do research to improve treatments. For example, comparing two treatments for the same disorder to see which works better or faster or costs less. In all cases your name, address and other information that reveals who you are will be removed from the information given to researchers. If they need to know who you are we will discuss the research project with you and you will have to sign a special Authorization form before any information is shared.

Business Associates.There are some jobs we hire other businesses to do for us. They are called our Business Associates in the law. Examples include a copy service we use to make copies of your health record and a billing service that figures out, prints, and mails our bills. These business associates need to receive some of the consumer’s PHI to do their jobs properly. To protect your privacy they have agreed in their contract with us to safeguard your information.
Uses and disclosures requiring your Authorization

If we want to use your information for any purpose besides the TPO or those we described above we need your permission on an Authorization form. We don’t expect to need this very often.

If you do authorize us to use or disclose the PHI, you can revoke (cancel) that permission, in writing, at any time. After that time, we will not use or disclose your information for the purposes that we agreed to. Of course, we cannot take back any information we had already disclosed with your permission or that we had used in our office.
Uses and disclosures of PHI form medical records Not requiring Consent or Authorization

The law lets us use and disclose some of your PHI without your consent or authorization in some cases.

For Law Enforcement Purposes. We may release medical information if asked to do so by a law enforcement official to investigate a crime or criminal.

For public health activities. We might disclose some of your PHI to agencies that investigate diseases or injuries.

Relating to Decedents. We might disclose PHI to coroners, medical examiners or funeral directors, and to organizations relating to organ, eye, or tissue donations or transplants.

For specific government functions. We may disclose PHI of military personnel and veterans to government benefit programs relating to eligibility and enrollment, to Workers’ Compensation programs, to correctional facilities if you are an inmate, and for national security reasons.

To Prevent a Serious Threat to Health or Safety. If we come to believe that there is a serious threat to your health or safety or that of another person or the public we can disclose some of your PHI. We will only do this to persons who can prevent the danger.
Uses and disclosures requiring you to have an opportunity to object

We can share some information about you with your family or close others. We will only share information with those involved in your case and anyone else you choose, such as close friends or clergy. We will ask you about who you want us to tell what information about your condition or treatment. You can tell us what you want and we will honor your wishes as long as it is not against the law.

If it is an emergency – so we cannot ask if you disagree – we can share information if we believe that it is what you would have wanted and if we believe it will help you if we do share it. If we do share information, in an emergency, we will tell you as soon as we can. If you don’t approve we will stop, as long as it is not against the law.
An accounting of disclosures

When we disclose your PHI we keep some records of whom we sent it to, when we sent it, and what we sent. You can get an accounting (a list) of many of these disclosures.

E. If you have questions or problems

If you need more information or have questions about the privacy practices described above please speak to the Privacy Officer whose name and telephone number are listed below. If you have a problem with how your PHI has been handled or if you believe your privacy rights have been violated, contact the Privacy Officer. You have the right to file a complaint with us and with the Secretary of the Federal Department of Health and Human Services. We promise that we will not in any way limit your care here or take any actions against you if you complain.

If you have any questions regarding this notice or our health information privacy policies, please contact our Privacy Officer, Heidi Holdsambeck, M.A., who can be reached by phone at (805) 733-2363 or by e-mail at rh.office@verizon.net.

The effective date of this notice is April 14,2003